App Analytics

When This Skill Owns the Task

Use dx-app-analytics-query when the work involves:

• Creating AppAnalyticsQueryRequest records via the REST/sObject API
• Configuring AppAnalyticsSettings via the Metadata API (simulation mode, opt-out)
• Understanding the query lifecycle: New → Pending → Complete → Expired → Failed
• Choosing between dataType values: PackageUsageSummary, PackageUsageLog, SubscriberSnapshot
• File format and compression options for analytics downloads
• Time-range filtering with startTime, endTime, availableSince
• Troubleshooting failed or expired analytics queries

Delegate elsewhere when the user is:

• Running standard CRM SOQL queries → platform-soql-query
• Working with Data Cloud SQL or DMOs → data360-query
• Building reports/dashboards on standard objects → reporting skills
• Deploying or retrieving generic metadata XML → platform-metadata-deploy / retrieving-metadata

---

Available Types

AppAnalyticsQueryRequest (REST/sObject API)

An asynchronous query request that ISV partners use to retrieve usage analytics data for their managed packages from the ISV Intelligence Data Lake. Records are created via POST /services/data/vXX.0/sobjects/AppAnalyticsQueryRequest and polled via GET /services/data/vXX.0/sobjects/AppAnalyticsQueryRequest/<id>. The system processes the query and provides a presigned download URL upon completion.

Fields (14 properties):

Field	Type	Description
DataType	string (filterable)	Type of analytics data. Values: PackageUsageSummary, PackageUsageLog, SubscriberSnapshot
RequestState	string (filterable)	Processing status. Values: New, Pending, Complete, Expired, Failed, NoData, Delivered
StartTime	string	Start of time range for requested data
EndTime	string	End of time range. Should be set on an hour boundary
AvailableSince	string	Limits query to data indexed after this time (inclusive). Use for incremental retrieval
PackageIds	string	Comma-delimited list of managed package IDs (033-prefix)
OrganizationIds	string	Comma-delimited list of subscriber org IDs to filter results
DownloadUrl	string	Presigned URL for downloading results. Populated when RequestState is Complete
DownloadSize	long	Size in bytes of the result data file
DownloadExpirationTime	string	Time at which the download URL expires
FileType	string (filterable)	Output format. Values: csv, parquet
FileCompression	string (filterable)	Compression. Values: none, gzip, snappy
QuerySubmittedTime	string	Time the query was submitted to the Data Lake
ErrorMessage	string	Diagnostic message for failed queries

AppAnalyticsSettings (Metadata API)

Configuration settings for ISV App Analytics that control simulation mode and opt-out behavior. Deployed via the Metadata API (sf project deploy) or Tooling API.

Fields (2 properties):

Field	Type	Description
enableSimulationMode	boolean (filterable)	When true, allows querying sample usage logs for integration testing without real subscriber data
enableAppAnalyticsOptOut	boolean (filterable)	When true, opts this subscriber org out of AppExchange App Analytics data collection

---

Request Lifecycle

New → Pending → Complete → (download within expiration window)
                         → Expired (download URL no longer valid)
                         → Delivered (download confirmed received)
         → Failed (check errorMessage)
         → NoData (no matching records for the criteria)

---

Common Patterns

Query Package Usage Summary (last 7 days)

Create a record via the REST API:

POST /services/data/v60.0/sobjects/AppAnalyticsQueryRequest
Content-Type: application/json

{
  "DataType": "PackageUsageSummary",
  "StartTime": "<7-days-ago>T00:00:00Z",
  "EndTime": "<today-on-hour-boundary>T00:00:00Z",
  "PackageIds": "033XXXXXXXXXXXX",
  "FileType": "csv",
  "FileCompression": "gzip"
}

Poll the record via GET until RequestState reaches Complete, then download from DownloadUrl.

Incremental Data Retrieval

Set AvailableSince to the timestamp of your last successful query completion to avoid re-downloading data you already have.

Enable Simulation Mode for Testing

Deploy AppAnalyticsSettings via Metadata API with enableSimulationMode: true to query sample data without real subscribers.

---

High-Signal Gotchas

• AppAnalyticsQueryRequest is an sObject — create and poll records via the REST Data API (/sobjects/AppAnalyticsQueryRequest), NOT via Metadata API XML deployment.
• AppAnalyticsQueryRequest does NOT have Apex triggers and does NOT flow through custom objects or Flows.
• Download URLs expire — always check DownloadExpirationTime before attempting download.
• EndTime should be set on an hour boundary for consistent results.
• AvailableSince is inclusive — data indexed at exactly that timestamp will be included.
• PackageIds uses 033-prefix IDs, not 04t (package version) IDs.
• Data is processed asynchronously by the ISV Intelligence Data Lake infrastructure. There is no synchronous query option.
• FileType: parquet with FileCompression: snappy gives optimal performance for large datasets.

---

Output Format

Analytics task: <query / configure / troubleshoot>
Data type: <PackageUsageSummary / PackageUsageLog / SubscriberSnapshot>
Package IDs: <033-prefixed IDs>
Time range: <startTime> to <endTime>
File format: <csv|parquet> / <none|gzip|snappy>
Request state: <current state>
Next step: <poll for completion / download / investigate failure>