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Salesforce Archive Management

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Efficiently manage Salesforce archived records with ease.

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What Salesforce Archive Management does

The Salesforce Archive Management skill provides developers and administrators with a powerful interface for managing archived records within the Salesforce ecosystem. Utilizing the Archive Connect API, this skill allows users to search for, view, unarchive, analyze, mask, and erase archived records, as well as monitor the status of archive jobs through the ArchiveActivity object. This skill is essential for any organization that relies on Salesforce's archiving capabilities, ensuring compliance with data retention policies and the right to be forgotten (RTBF).

To effectively use this skill, users must first identify their operation intent, whether it be searching archived records, unarchiving data, or analyzing the status of archive jobs. The skill guides users through the necessary steps, including gathering required inputs such as the target sObject and relevant filters. It emphasizes the importance of understanding the specific contracts of the Archive API, which can have non-obvious requirements. Additionally, it provides detailed instructions on how to construct and send REST calls to perform various operations, ensuring that users avoid common pitfalls such as incorrect URL paths.

This skill is particularly beneficial for Salesforce administrators and developers who need to manage archived data effectively. It streamlines the process of interacting with archived records, making it easier to comply with data governance and privacy regulations. By leveraging this skill, users can ensure that they are fully utilizing the capabilities of Salesforce's archiving features while minimizing the risk of errors in their operations.

However, it is important to note that this skill is not intended for generic data export or backup tasks unrelated to the Salesforce Archive. Users looking to build UI components or define archive policies will need to seek other tools or skills, as these functionalities are outside the scope of this skill.

When to use it

Use this skill when you need to manage archived records in Salesforce, including searching, unarchiving, and monitoring archive jobs.

When not to use it

Avoid this skill for generic data export tasks or when building UI components for archive policies, as those functionalities are not supported.

What you can build with it

Restoring Archived Records

Quickly unarchive specific records by identifying the target sObject and applying the necessary filters.

Monitoring Archive Jobs

Utilize the skill to track the status of your archive jobs and retrieve logs for any failures.

Compliance with RTBF

Efficiently manage the right to be forgotten by masking or erasing archived records as needed.

How to install Salesforce Archive Management

View source

1. Install with the skills CLI

npx skills add forcedotcom/sf-skills/platform-trust-archive-manage --agent claude-code

2. Or install it manually

Download the skill folder and drop it into ~/.claude/skills/ for all projects, or .claude/skills/ to scope it to one repo. Restart Claude Code so it picks up the new skill.

Anthropic's agentic coding CLI, and the reference implementation of Agent Skills. Drop a skill folder into ~/.claude/skills and Claude Code loads it automatically whenever a task matches the skill's description. Claude Code docs

Inside SKILL.md

Written by forcedotcom

Salesforce Archive

Operate Salesforce Archive (also called Trusted Services Archive) through its Connect API and the ArchiveActivity job-metadata object. This skill covers how to search and restore archived records, run the analyzer, handle RTBF erasure and PII masking, check storage, and — the part most often missed — how to read archive job status from ArchiveActivity and use a job's Id + Type to download its logs.

Scope

  • In scope: Calling the Archive Connect API operations under /platform/data-resilience/archive/; querying the ArchiveActivity object via SOQL/Connect; correlating a job's ArchiveActivity record with its log-download endpoints; the verify-after-write pattern for each async operation.
  • Out of scope: Defining archive policies / ArchivePolicyDefinition metadata; building UI; generating Flows over archive data (ArchiveActivity is not Flow-queryable — see Gotchas); generic backup/export tooling unrelated to the add-on.

Required Inputs

Gather or infer before acting:

  • Operation intent: search (this is also how you view archived records), unarchive, analyze, mask, RTBF, storage check, or job-status/log lookup.
  • Target sObject (sobjectName): required for search and unarchive.
  • Filters: search and unarchive require sobjectName + at least one filter.
  • For log downloads: the requestId (an ArchiveActivity Id, 8qv… prefix) of a completed, log-producing job, and reportType = that activity's Type.

Preconditions (confirm or surface to the user if a call returns a not-permitted error):

  • The org must have Salesforce Archive enabled. Every operation is gated on this first.
  • Each operation requires a specific user permission on top of the org gate — see the Permissions table below. There is no single "archive admin" role; access is per-capability.

Permissions

Every operation first requires the org to have Salesforce Archive enabled. On top of that org gate, each capability is gated by a distinct user permission. A call the user isn't permitted for fails with a "not permitted" error — match the error to the missing permission below.

OperationUser permission required
search-archived-records, get-search-archived-records-next-pageViewSearchPage (Archive Search) — not ViewArchivedRecords
search-archived-records-with-sharing-rulesViewArchivedRecords
unarchive-recordsUnarchiveSdk
forget-archived-records (RTBF) + get-rtbf-statusRtbf
mask-archived-records + get-masking-statusRtbf (masking shares the same Rtbf permission — not a separate entitlement)
run-analyzer, get-analyzer-report, get-archive-storage-usedArchiveAnalyzer
get-execution-details-stream-url, get-failed-records-stream-urlViewActivitiesPage (Archive Activities)

Workflow

All steps are sequential within a task. Read the referenced file the first time you touch that area.

  1. Identify the operation and read the contract — do not rely on general knowledge of the Archive API, which has non-obvious contracts. Load references/connect-api-operations.md for the exact request/response shape, required inputs, and per-operation gotchas of every Archive Connect API operation. Do this before constructing any call (e.g. dateRanges plural vs singular, isSuccess flag vs HTTP status, url: null meaning no log).

  2. For job status / monitoring, read the data model — when the task involves archive jobs, failures, progress, counts, or logs, load references/archive-activity-entity.md for the ArchiveActivity field reference and how it links to the Connect API. Query ArchiveActivity via SOQL or Connect — not Flow. For a worked end-to-end example (find failed/in-progress jobs, then pull their execution-detail and failed-records logs), load examples/monitor-failed-jobs.md.

  3. Construct and send the call — every operation is a {method, path, body} REST call. Send it with whatever Connect/REST API tool your environment provides (an MCP server that invokes Connect/REST APIs, the sf CLI, or any REST client). Two path rules are critical (full per-operation contracts are in references/connect-api-operations.md):

    • The operation names in this skill are NOT URL paths. search-archived-records, unarchive-records, etc. are labels; never put them in the path. Use the short literal paths below (each relative to base /platform/data-resilience/archive). Sending the operation name as a path segment (e.g. /…/archive/search-archived-records) returns 404.
    • The path stops at /platform/data-resilience/archive/… — there is NO /connect segment, even though this is a Connect API. A 404 / NOT_FOUND here means the path is wrong, NOT that Archive is disabled — fix the path before concluding the add-on is missing.
    OperationMethod + PathNotes
    search-archived-recordsPOST /searchrequires sobjectName + ≥1 filter
    search next pageGET /search/next/{scrollId}stop when scroll_id == "-1"
    search with sharing rulesPOST /search/with-sharing-rulesuses filtersJson object map
    unarchive-recordsPOST /unarchivesobjectName + filters
    run-analyzer / reportPOST /analyzer/run · GET /analyzer/report
    forget / RTBF + statusPOST /rtbf · GET /rtbf/{requestId}
    mask + statusPOST /mask · GET /mask/{requestId}
    storage usedGET /storage/archive-used
    execution-detail / failed-records logGET /log/execution-details-stream-url · GET /log/failed-records-stream-urlquery params requestId, reportType

    With the sf CLI, prefix the path with /services/data/v67.0; some MCP/REST tools take the bare path and add the version themselves (tool-dependent — see the reference). Then follow the contract: for searches, supply sobjectName + ≥1 filter; for date filtering use the plural dateRanges array of {field, from, to} with full ISO-8601 datetimes.

  4. Branch on the right signal — some operations return HTTP 201 with a body-level success flag (body.statusCode, body.isSuccess). Read references/connect-api-operations.md for which signal to trust per operation; never assume the HTTP status alone means success.

  5. Verify after every write — re-read state to confirm the effect (see the Verify-After-Write table below). Async operations (analyzer, RTBF, masking) return a request id you must poll.


Verify-After-Write

After this writeConfirm by
run-analyzerPoll get-analyzer-report until the report is populated
unarchive-recordsRe-run search-archived-records — confirm records left the archive
forget-archived-records (RTBF)Poll get-rtbf-status with the returned request_id
mask-archived-recordsPoll get-masking-status with the returned request_id

Rules / Constraints

ConstraintRationale
Search & unarchive require sobjectName + at least one filterAn unfiltered request is rejected with "Search must be based on at least 1 field" — a full-object operation is never allowed.
Date filters must be full ISO-8601 datetimes (2020-01-01T00:00:00Z)A date-only value (2020-01-01) returns 400 JSON_PARSER_ERROR because the field is typed xsd:dateTime.
Search uses dateRanges (plural array); unarchive uses dateRange (singular)They are genuinely different fields on the two endpoints; using the wrong shape silently drops the filter or 400s.
Stop pagination when scroll_id == "-1"Calling get-search-archived-records-next-page with "-1" returns 500.
Log downloads need a real ArchiveActivity Id as requestId + that activity's Type as reportTypeThe backend resolves the log by the activity record; a mismatched reportType returns no log.
Excluded objects are not retrievableFeed, History, Relation, Share are not searchable; Files/Attachments are not retrievable via this API — do not promise them.
Query ArchiveActivity via SOQL/Connect, never FlowArchiveActivity has isProcessEnabled=false, so a Flow "Get Records" element on it fails with "You can't get ArchiveActivity records in a flow."

Gotchas

IssueResolution
Treating HTTP 201 as successSeveral operations return 201 with a body-level outcome. Branch on body.statusCode (search) or body.isSuccess (with-sharing-rules), not the HTTP code.
run-analyzer.isRunning used as a signalIt is always null; the endpoint only populates message. Poll get-analyzer-report to confirm completion instead.
search-archived-records-with-sharing-rules filters as an arrayfiltersJson must be a JSON-encoded object map {"Field":"Value"}, not an array of {field,value}; the array form returns isSuccess:false "No valid filters provided".
Log url treated as present because status is 201get-*-stream-url returns {url}; url: null means no log was resolved. Always check url != null.
Misreading get-archive-storage-usedusedStorage[]/availableStorage[] are parallel positional arrays: index 0=org DATA, 1=org FILE, 2=archive RECORDS, 3=archive FILE. availableStorage[2]/[3] are always 0 (archive tier is unmetered) — that means "not tracked", not "full".
Expecting ArchiveActivity in a FlowIt is not Flow-enabled (isProcessEnabled=false). Use SOQL/Connect/Reports.
Hitting unarchive capsUnarchive processes ≤1000 matched records per request and ≤50 requests/hour/org, and restores the whole archived hierarchy of each match.
RTBF/masking capscriteria ≤10 entries (one per object); ≤10,000 root records/day (shared between RTBF and masking); masking is irreversible. Both RTBF and masking are gated by the same Rtbf user permission.

Output Expectations

This is a knowledge/API skill — it produces API calls and their interpreted results, plus SOQL against ArchiveActivity. It does not generate deployable metadata. Deliverables per task: the correct operation invocation(s), the right success-signal branching, and a verify-after-write confirmation.


Reference File Index

FileWhen to read
references/connect-api-operations.mdBefore constructing any Archive Connect API call — full per-operation contracts, success signals, and limits
references/archive-activity-entity.mdFor any job-status / failure / progress / log task — ArchiveActivity field reference and its link to the log-download endpoints
examples/monitor-failed-jobs.mdTo follow an end-to-end monitoring flow: find failed/in-progress jobs, then download their logs

Frequently asked questions about Salesforce Archive Management

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